Our objective is quite simple; to provide the highest quality service by caring, skilled, and qualified staff . We always focus on abilities, never disabilities, and we believe that you should feel respected, valued and have all of your individual needs met.
We believe that care should promote dignity, choice and inclusion and be more than just a care package – we do that by:
Treating people with respect and maintaining the highest level of confidentiality. We understand the importance of maintaining professional relationships with our staff , customers, external colleagues, and partners.
Skill matching the nominated care worker as closely as possible with the customer and respecting the need to change the care worker should they not be compatible.
Involving customers and care workers in the provisions, management and development of services which will be monitored regularly ensuring that the service is run in the best interests of our customer
CPCS believes person centred care is the foundation of good care and we provide a service which is tailored to your choices and preferences.
You, or your loved one, wants and deserves the best care possible and we can offer that service by:
■ Building positive relationships with our customer and understanding your individual needs
■ We value equality and diversity and put you at the centre of your own care and support, providing a service based on what you want
■ We carry out risk assessments in order to promote independence which enables you to live your life, your way
■ We focus on abilities rather than disabilities and support you in every way possible